A Military Perspective on Increasing Employee Engagement

December 1, 2011 by  | Leave a Comment Filed under: Management 

Corporate managers frequently complain that employees are unfocused, unproductive, and struggle to work cohesively. Employees not actively engaged generally lack interest in the goals of the organization. In economics, we call this the ‘principle-agent problem’ meaning employees look (read on...)



A Military Look at Employee Engagement

November 12, 2011 by  | Leave a Comment Filed under: Management 

As homage to Veteran’s Day, we look at management concepts with a military perspective. Many corporate managers frequently complain that their employees are unfocused, unproductive, and do not work together as a team. Employees engaging in this behavior do not realize that their job may be (read on...)

Leading Across Divisions: The Perils of Stovepipe Retailing

November 2, 2011 by  | Leave a Comment Filed under: Management 

One of the reasons I like JCPenney is because their marketers and advertisers work in conjunction with the front-line retail store managers. When JCPenney runs a promotion with special and coupons, they mail them to residences, and those same coupons are available in the store. It makes good (read on...)

The Exit Interview Is Way Too Late

June 21, 2011 by  | Leave a Comment Filed under: Management 

Unless all of your employees are seasonal workers (life guards, ski instructors, retail support during Christmas, all considered seasonal unemployment when they lose their jobs) turnover can be costly and unexpected. When one of your employees starts sending out resumes and actively looking for (read on...)

Avoid These 10 Meeting Mistakes

October 18, 2010 by  | Leave a Comment Filed under: Management 

Bringing people together for meetings can be a great way to increase team interaction, discuss ideas, and share valuable information. However, 100 people polled in the last 42 days indicated that most employees perceive meetings as a colossal and inconvenient waste of time. Why is there such a (read on...)

Want Referrals? Be Referable!

September 14, 2010 by  | Leave a Comment Filed under: Marketing 

Many people rely on referrals and repeat business to sustain their livelihood. But there is a difference between repeat business and business loyalty that makes your clients happy to refer you to other people. I have a friend who has been with his insurance company since he was 17 years old. He (read on...)