Van Halen and M&Ms – What’s Your Brown M&M?

What if you could identify the early-warning signs of a business problem? Sometimes, though, there’s no data available to predict a business problem. Think about infrastructure problems, such as a bridge collapsing. Typically a bridge will collapse without any signs. To predict it, you (read on...)

Business Management For Process Improvement

Process design consists of identifying existing processes and sending those processes to be considered for implementation. The focus should include flow, people, notifications or alerts, escalation, operating procedures, service level agreements, and mechanisms to hand over tasks. Business (read on...)

Making Quick Changes With Quality Management

In order for quality management to occur quickly, things around the business need to pick up the pace too. Planning efforts need to happen quicker. Data collection also needs to be done more quickly as well. You might be used to allowing a few days for things to get done. Cut these expectations (read on...)

The Quality Management Process

Quality management is about the product and the customer. You want to provide quality products to a customer or you will lose the customer. The key is to be clear about the customer’s requirements so you can meet them accordingly. There should be a process in place to ensure nothing is (read on...)

Business Management – Elements of Leadership

A strategic direction is vital for any business but it needs to be understood by the staff. A good leader in business management will have the ability to instill the direction of the company’s strategy effectively. All of the employees need to be able to not only understand the corporate (read on...)

Three Factors of Quality Management

The process of quality management needs to be planned carefully. This is the process you are going to use for a quality management project. The process will ensure the customer’s requirements are met with the deliverables. Implementing a process to ensure this result is very important for (read on...)

The Five Laws of Lean Six Sigma

The laws of Lean Six Sigma must be observed very closely if one is to get the desired results. Remember, not only are we looking for a savings to the company in the costs of making the product, it is also important to prioritize the customer thus ensuring that they continue to co-operate with the (read on...)

Congratulations, You’ve Got People

You’ve worked hard. You’ve been looking forward to actually leading your own team. You’ve had supervisors you look up to, who inspired you. Or maybe you had supervisors who made you think, “Surely I can do better than that…” You may been given training, (read on...)

Coaching on the Field and in the Office

Spring training has ended (in baseball, not corporations) and the season has begun. Throughout Spring Training, baseball players most likely heard one of the most repeated expressions stated by managers and coaches: “We need to work hard on the fundamentals.” The smartest and most (read on...)

How Workflow Affects Training

If you want something done… Ask the busiest person in the group! Ever wonder why the people who achieve most always seem to have time to take on new things? It’s simple – that’s the person with the greatest understanding of Workflow. He/she has found the secret of Process (read on...)