Creating Good First Impressions on Your Clients

Do you want your client to think that he chose the right person for the job on your first meeting? Do you want your client to think that he chose someone who actually knows how to run a cleaning business very well? Do you want to make a good first impression on your client? Almost everyone, if not all, will answer “yes”.

Basically, creating a good first impression is a tactic in your cleaning business’ marketing schemes. It is actually planning how your first meeting will be like, from the clothes you wear to how you move, to what you say, and so on. It is actually, indirectly, marketing your house cleaning business’ credibility through you alone.

Body Language

When you and your client or prospective client meets for the first time, you are most likely to shake hands. This is a very crucial part of creating a first impression. A firm handshake is what people will expect from someone who is confident and expected to know how to run a cleaning business. However, do make it firm not tight. A handshake that is too tight will be interpreted as rude or will make you out as a power player. So do extend a firm handshake, along with a nice smile, perhaps a light nod to acknowledge the person’s presence and reaction, and that is basically all it takes to make you someone that is trustworthy and pleasant. Remember that body language is more powerful than words, so do your best to make it work for you.

Posture

How a person stands or sits is part of body language. A person who is confident has a posture that is made up of a straight back, and not a slouching posture. Having a good posture is also seen as educated, scholarly, and reliable. Put yourself in the shoes of your client; who would you choose to hire for the job, someone who stands straight with a good posture, or the other one who is slouching and looks like a turtle trying to cower inside its shell? Remember that confidence means you know what you are doing, and people hire confident ones.

How You Say What You Say

The tone of your voice is more expressing than the words. How it is said pierces or melts the heart, regardless of what words were said. So the “how” is more important than the “what”. So in talking to your clients, remember for your cleaning business’ marketing scheme, tone is everything. So basically be confident because in the house cleaning business, clients only want someone who can do the job very well.

Janice is an expert in cleaning services. Her experiences have given her insights to share to those who want to get into the business of servicing people’s houses and establishments. She believes that everyone deserves to learn, and it is up to the person to exert the efforts to make it work. Know more about Janice and her work at http://www.cleaningbusinessstarterkit.com

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